Returns & Exchanges

At Mockingbird, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unworn apparel in its original condition. If your new look isn't quite right, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the unworn items with original tags attached into the original shipping mailer or any secure packaging of your choice.

• 3.
  Label and Ship

  Download and print the prepaid shipping label from your email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.